Privacy Policy

American Eagle General Logistics & Contracting, LLC ("AEGC," "we," "us," or "our") is a Florida limited liability company headquartered at 2151 University Blvd S, Jacksonville, FL 32216. You can reach us at (904) 962-2197 or info@aegcusa.com. This policy explains how we collect, use, and protect personal information through our website and our text (SMS) messaging.

We collect information you provide directly to us, including:

• Contact details such as your name, email address, and phone number;
• Company or organization name and inquiry details;
• Communications and messages you send us; and
• Information you submit through our contact and quote request forms.

We may also collect limited technical data automatically, such as browser type, device type, and pages visited, through standard analytics tools.

We use the information we collect to:

• Respond to inquiries and provide quotes;
• Process and fulfill orders and shipments;
• Send transactional and account-related communications;
• Send SMS messages regarding your inquiry or order, where you have consented;
• Improve our website, products, and services; and
• Comply with legal obligations.

By providing your mobile phone number and checking the consent box on our contact form, you agree to receive recurring SMS text messages from AEGC at the number you provided. Messages may relate to your inquiry, order status, and related logistics updates. Message frequency varies.

• Consent is not a condition of any purchase or service.
• Msg & data rates may apply. Check with your carrier for details.
• To opt out, reply STOP to any message. We will confirm your opt-out and send no further messages.
• For help, reply HELP or contact us at (904) 962-2197.

We transmit SMS messages through a U.S. carrier-registered A2P 10DLC (Application-to-Person 10-Digit Long Code) campaign in compliance with the Cellular Telecommunications Industry Association (CTIA) messaging principles and carrier requirements. We do not sell or rent your mobile number.

We do not sell, rent, or trade your personal information. We may share information with service providers who act on our behalf (for example, hosting, analytics, and SMS delivery providers) under contractual obligations of confidentiality. We may also disclose information when required by law or to protect our rights.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes. SMS consent records are retained for the period required by applicable carrier and regulatory requirements.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at info@aegcusa.com or (904) 962-2197. We will respond within 30 days.

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe we have collected such information, contact us to request deletion.

We may update this policy from time to time. We will post the updated version here with a revised "last updated" date. For material changes to SMS practices, we will obtain renewed consent where required.

Questions about this policy can be directed to American Eagle General Logistics & Contracting, LLC, 2151 University Blvd S, Jacksonville, FL 32216, by phone at (904) 962-2197, or by email at info@aegcusa.com.